Effective Date: September 4, 2026 | Last Updated: September 9, 2026
This Agreement was prepared with the assistance of artificial intelligence tools, based on Creative Pros Connect's actual platform features, and has not yet been reviewed by an attorney. Creative Pros Connect recommends independent legal review before this Agreement is treated as final.
This Platform Use & Membership Agreement ("Agreement") is a legal agreement between you and Tatiana Mosqueda, a sole proprietor doing business as Creative Pros Connect ("Creative Pros Connect," "CPC," "we," "us," or "our").
This Agreement governs your access to and use of our website, applications, membership plans, communication tools, job-posting and job-application features, listings, the Venue Alliance Program, the Referral Program, and related services (collectively, the "Platform").
By creating an account, accessing or using the Platform, applying for or purchasing a membership, posting an opportunity, communicating with another user, or clicking to accept this Agreement, you agree to be bound by it. If you do not agree, do not use the Platform.
You must be at least 18 years old and able to enter into a binding contract to create an account or use paid features of the Platform. By using the Platform, you represent and warrant that you satisfy these requirements.
The Platform is currently intended for use by individuals and businesses located within the United States. CPC may restrict or block access from outside the United States using automated tools, which may occasionally be inaccurate. If you believe you were blocked in error, contact us at support@creativeprosconnect.com.
You agree to provide accurate, current, and complete account information and to keep that information updated. You are responsible for protecting your account credentials and for all activity that occurs through your account.
You must promptly notify us at support@creativeprosconnect.com if you suspect unauthorized access to or use of your account.
The Platform may be used by individuals and businesses, including clients, wedding professionals, event professionals, creative professionals, vendors, venues, employers, contractors, and service providers. In this Agreement:
If you use the Platform on behalf of a business or organization, you represent that you have authority to bind that organization to this Agreement.
Creative Pros Connect provides an online marketplace and communication platform that may allow Users to discover, list, post, apply for, communicate about, and independently arrange professional services or opportunities.
Unless CPC expressly agrees otherwise in a separate written agreement, CPC is not:
CPC does not guarantee that a Client will hire a Creative Pro; that a Creative Pro will receive opportunities, interviews, bookings, leads, or payment; that any User will respond, attend, perform, pay, meet deadlines, or complete services; that any service will meet a particular quality, safety, legal, professional, or performance standard; or that listings, job posts, portfolios, credentials, availability, pricing, reviews, licenses, insurance information, Preferred Vendor status, or other User-provided information is accurate, complete, current, or reliable.
Each User is solely responsible for evaluating the suitability of another User and for deciding whether to enter into a transaction or working relationship.
Before hiring, booking, contracting with, or working with another User, you are responsible for conducting your own due diligence, including reviewing references, portfolios, contracts, pricing, insurance, licenses, permits, credentials, background information, availability, venue requirements, and applicable laws.
Any verification, moderation, review, badge, profile designation, Preferred Vendor designation, Venue Alliance affiliation, or reporting feature offered by CPC is not a guarantee, endorsement, certification, screening, insurance policy, or warranty unless CPC expressly states otherwise in writing.
Users are solely responsible for all terms of their arrangements with other Users, including scope of services; rates, deposits, fees, expenses, taxes, and payment terms; contracts and cancellation terms; scheduling, attendance, travel, equipment, and venue coordination; insurance, permits, licenses, and legal compliance; and disputes, refunds, chargebacks, cancellations, no-shows, and service-performance issues.
You may not post, submit, or communicate information that is false, deceptive, misleading, outdated, fraudulent, defamatory, discriminatory, unlawful, or infringing. You are responsible for the accuracy and legality of all content, listings, job posts, event information, messages, portfolio materials, images, pricing, availability, credentials, and other information you provide through the Platform.
You agree to comply with all applicable federal, state, and local laws, rules, regulations, licensing requirements, tax obligations, labor laws, advertising laws, privacy laws, and venue requirements. Creative Pros are solely responsible for determining whether they are properly licensed, insured, permitted, qualified, and authorized to offer or perform their services.
You may not use the Platform to:
CPC may investigate suspected violations and may remove content, restrict access, suspend accounts, terminate memberships, revoke improperly obtained rewards or discounts, and take other action as permitted by law and this Agreement.
CPC may offer free, paid, and promotional membership plans. Features, eligibility requirements, pricing, usage limits, and availability may vary by membership tier and may be described on the applicable signup, pricing, or checkout page.
Unless CPC expressly states otherwise, a membership provides access to Platform features only. It does not guarantee jobs, leads, bookings, clients, revenue, interview opportunities, or business results.
CPC may from time to time offer promotional codes, trial memberships, or complimentary memberships ("Promo Memberships"), including memberships distributed by CPC directly and memberships that a Venue is authorized to distribute to Creative Pros it invites into its preferred vendor network under the Venue Alliance Program (see Section 5).
A Promo Membership may provide full access to Platform features for its duration, or may provide restricted access limited to specific relationships, job posts, or vendor networks (for example, access limited to opportunities from a specific Venue and that Venue's invited Clients, as further described in Section 5). Any restriction will be disclosed to you at or before the time the Promo Membership is granted.
Promo Memberships are not transferable, may not be combined with other offers unless expressly stated, may be modified or revoked by CPC at its discretion (including for suspected abuse), and automatically expire at the end of the stated duration unless converted to a paid membership. CPC does not guarantee the continued availability of any Promo Membership program.
We may modify, add, remove, or discontinue non-material Platform features from time to time. If we make a material adverse change to a paid membership during a prepaid term, we will provide notice as required by applicable law and, where appropriate, offer a reasonable remedy.
You agree to pay all membership fees, applicable taxes, and other charges disclosed to you at checkout. Fees are charged in U.S. dollars unless otherwise stated. You authorize CPC and its third-party payment processor to charge your selected payment method for the amounts and at the intervals disclosed when you enroll.
This Section 5 applies to Venues, and to Clients and Creative Pros who participate in a Venue's Venue Alliance network.
The Venue Alliance Program allows a Venue to curate a list of Creative Pros it considers trusted or preferred ("Preferred Vendors"), invite specific Clients to view that list, and invite specific Creative Pros to join its Preferred Vendor network. CPC does not review, verify, or endorse the accuracy of any Venue's Preferred Vendor designations, and a Preferred Vendor designation is not a guarantee of quality, licensure, insurance, or suitability.
A Venue is solely responsible for the accuracy of its own representations to Creative Pros and Clients, including any statement (express or implied) about the nature of its relationship with a Preferred Vendor. A Venue should only designate a Creative Pro as a Preferred Vendor where it has a genuine basis for doing so.
Certain Venue Alliance content — including a Venue's full Preferred Vendor list and opportunities marked for a Venue's preferred network — is restricted to Users the Venue has specifically invited, or to Users otherwise entitled to view it under Platform rules. Users may not attempt to access, share, or redistribute invitation-gated content outside the Platform, or attempt to circumvent invitation-based access restrictions.
A Client who accepts a Venue's invitation authorizes that Venue to share its curated Preferred Vendor list with the Client for the purpose of helping the Client identify Creative Pros for their event. CPC is not a party to, and does not guarantee the outcome of, any resulting relationship between the Client and a Preferred Vendor.
A Creative Pro who accepts a Venue's invitation to join its Preferred Vendor network may be offered a Promo Membership by that Venue, which may be restricted as described in Section 4.2 — for example, limited to opportunities posted by that Venue and by Clients that Venue has invited. A Creative Pro who wishes to apply to opportunities outside that scope must obtain a full paid or unrestricted membership.
A Venue may post its own opportunities on the Platform, subject to the same rules that apply to any other opportunity posted on the Platform, including Sections 2 and 3 of this Agreement.
CPC may modify, restrict, or discontinue the Venue Alliance Program, or any Venue's participation in it, at any time.
CPC may offer a referral program under which a Member may share a unique referral code or link, and may become eligible for discounts, recognition badges, or monetary or gift-card rewards ("Referral Rewards") based on referred Users who join and, in some cases, pay for a membership. Current program mechanics, milestones, and reward amounts are described on the Platform and may change at any time.
Referral Rewards are available only for genuine referrals of new Users who are not already Members and who were not self-referred, referred through fraudulent or automated means, or referred in violation of Section 3.4. CPC may withhold, revoke, or reclaim a Referral Reward, discount, or badge at any time if it reasonably believes the underlying referral was fraudulent, abusive, or otherwise obtained in violation of this Agreement.
Referral Rewards are fulfilled at CPC's discretion and on CPC's own timeline. CPC does not guarantee a specific fulfillment date. A Member is responsible for providing accurate information necessary to receive a reward.
You are solely responsible for any tax obligations arising from Referral Rewards you receive. CPC may collect tax information from recipients and may issue applicable tax forms as required by law.
Unless expressly stated at the time of the offer, Referral Rewards, discounts, and badges have no cash value, are not transferable, and may not be redeemed for cash.
CPC may modify, suspend, or discontinue the Referral Program, or any Member's participation in it, at any time, including as to Referral Rewards not yet fulfilled, except where doing so would violate applicable law.
If you purchase an automatically renewing or continuous-service membership, your membership will automatically renew at the end of the applicable billing period unless you cancel before the next billing date.
The applicable checkout page will disclose whether the membership automatically renews, the subscription term, the recurring membership price, billing frequency, any trial, introductory, promotional, or discounted terms, and the method for cancellation.
By completing enrollment, you expressly consent to the recurring charges and automatic-renewal terms disclosed to you at checkout.
After enrollment, CPC will provide an acknowledgment containing the applicable automatic-renewal terms, recurring charge information, and a method for cancellation, by email, through your account, or by another legally permitted electronic method.
If CPC changes the recurring price of your membership, we will provide advance notice when required by law, and where required, obtain your affirmative consent before applying the new recurring price.
You may cancel an automatically renewing membership at any time through the "Cancel Membership" option in your account settings, or by contacting support@creativeprosconnect.com. If you enrolled online, you may cancel online without being required to call, email, chat with support, or complete an unnecessary retention process.
Cancellation stops future renewal charges. Unless required otherwise by law, you will retain access to paid membership features through the end of your current paid billing period.
If your membership includes a free trial, discounted period, or promotional offer that converts to a paid membership, the checkout and acknowledgment will disclose the trial or promotional period, the date or event that triggers paid billing, the recurring price, and how to cancel before the first paid charge.
CPC may retain records relating to your enrollment, automatic-renewal consent, accepted Agreement version, transaction confirmation, cancellation request, and communications, as permitted by law and consistent with our Privacy Policy.
Membership fees are generally nonrefundable after the applicable billing period begins, except where required by applicable law or as otherwise expressly stated at the time of purchase. This policy does not limit your ability to request review and correction of an unauthorized, duplicate, erroneous, or improperly processed charge.
Unless CPC expressly processes a payment as part of a separate written payment service, CPC is not responsible for refunds, deposits, compensation, cancellations, payment disputes, chargebacks, or losses arising from agreements or transactions between Users.
To request billing support, contact support@creativeprosconnect.com and include your account email address, transaction date, amount, and a description of the issue.
"User Content" includes content you submit, post, upload, send, or make available through the Platform, including profiles, biographies, listings, job posts, event information, photographs, videos, portfolios, messages, reviews, logos, pricing, and other materials.
You retain ownership of your User Content. However, you grant CPC a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, modify for formatting, display, distribute, and use your User Content as necessary to operate, improve, promote, and provide the Platform.
The Platform, including its software, design, text, graphics, logos, features, compilation of content, and other CPC-provided materials, is owned by or licensed to CPC and protected by applicable intellectual-property laws.
If you provide feedback about the Platform, you grant CPC the right to use that feedback without restriction or compensation, provided CPC does not identify you as the source without your permission.
Our collection, use, retention, sharing, and protection of personal information are described in our Privacy Policy, available at creativeprosconnect.com/privacy. By using the Platform, you acknowledge that you have reviewed the Privacy Policy.
You agree that CPC may provide notices, disclosures, agreements, receipts, confirmations, renewal notices, and other communications electronically, including through email, your account, in-platform messages, or website notices.
You may opt out of promotional email communications by using the unsubscribe link in the message or contacting support@creativeprosconnect.com. Transactional, legal, security, account, and service-related communications may continue where permitted by law.
If you believe a User, listing, job post, message, review, or other content violates this Agreement or creates a safety concern, you may report it through the Platform's reporting feature or by contacting support@creativeprosconnect.com. If you believe there is an immediate threat to life, safety, or property, contact local emergency services first.
CPC may, but is not obligated to, investigate reports or suspected violations, and may remove or restrict content, issue warnings, suspend or terminate accounts, preserve records, or cooperate with lawful government, court, or law-enforcement requests.
To the maximum extent permitted by law, the Platform is provided on an "as is" and "as available" basis. CPC disclaims all warranties not expressly stated in this Agreement, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, security, reliability, and uninterrupted operation.
CPC does not control, endorse, guarantee, or assume responsibility for Users, User Content, services offered by Creative Pros, job opportunities, Venue Alliance relationships, Referral Program participants, contracts, payments, cancellations, no-shows, scheduling, venue issues, safety, quality, legality, or disputes between Users.
The disclaimers in this Agreement apply only to the extent permitted by applicable law.
To the maximum extent permitted by law, CPC and its affiliates, officers, directors, employees, agents, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or business opportunity, arising from or relating to the Platform or this Agreement.
To the maximum extent permitted by law, CPC's total aggregate liability for all claims arising out of or relating to the Platform or this Agreement will not exceed the greater of the amount you paid directly to CPC for the Platform during the 12 months before the event giving rise to the claim, or $100.
Nothing in this Agreement limits or excludes liability that cannot lawfully be limited or excluded under applicable law, including liability arising from CPC's fraud, willful misconduct, or violation of law.
You agree to defend, indemnify, and hold harmless CPC and its affiliates, officers, directors, employees, agents, licensors, and service providers from third-party claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys' fees arising directly from your use of the Platform; your User Content; your services, business activities, contracts, or dealings with other Users (including through the Venue Alliance Program or Referral Program); your violation of this Agreement; or your violation of applicable law or a third party's rights.
This obligation does not apply to the extent a claim arises from CPC's own negligence, fraud, willful misconduct, or violation of law.
Before initiating a legal claim against CPC, you agree to contact us at support@creativeprosconnect.com and provide a written description of the issue and requested resolution. The parties will attempt in good faith to resolve the matter informally for at least 30 days.
This Agreement is governed by the laws of the State of California, without regard to its conflict-of-law rules.
Except where applicable law requires otherwise, or where a claim is properly brought in small claims court, the state and federal courts located in San Francisco County, California, will have exclusive jurisdiction over disputes arising from or relating to this Agreement or the Platform.
To the extent permitted by applicable law, claims must be brought individually and not as a plaintiff or class member in a class, collective, consolidated, or representative proceeding.
You may stop using the Platform at any time. To end a recurring paid membership, you must cancel it in accordance with Section 7.
CPC may suspend, restrict, or terminate your access to the Platform or membership if we reasonably believe that you violated this Agreement; created legal, security, fraud, safety, or reputational risk; submitted false, misleading, infringing, or unlawful content; failed to pay applicable fees; abused the Referral Program or a Promo Membership; or misused the Platform or harmed other Users.
Upon termination, your right to access and use the Platform will end. Sections that by their nature should survive termination will survive, including provisions regarding payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and general terms.
CPC may revise this Agreement from time to time. If we make a material change, we will provide advance notice through email, in-platform notice, or another reasonable method and identify the effective date. Your continued use of the Platform after an updated Agreement becomes effective constitutes acceptance to the extent permitted by law.
This Agreement, together with the Privacy Policy, applicable plan terms, checkout disclosures, and any additional written agreement between you and CPC, constitutes the entire agreement between you and CPC regarding the Platform.
If any provision of this Agreement is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
CPC's failure to enforce any provision of this Agreement is not a waiver of its right to enforce that provision later.
You may not assign or transfer this Agreement without CPC's prior written consent. CPC may assign this Agreement in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.
Creative Pros Connect
Tatiana Mosqueda
Livermore, CA 94551
support@creativeprosconnect.com
This Agreement was prepared with the assistance of artificial intelligence and has not been reviewed by an attorney.